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Hundreds of services keep our personal informations in their databases. Those informations are sometimes public to other people on the Internet.

Changing public identity, names and gender, is one of the complicated tasks of gender transition. In most countries in the world, there are many legal obstacles. But another difficulty is that most services assume their clients names and gender cannot change.

In our opinion, a company or administration inclusive to trans people should :

  • allow people to update their names and gender with a simple form and without asking legal proof
  • not force people to disclose they are trans to other users, clients or service's employees
  • in particular, never disclose their former name
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Last services

Crédit Agricole Centre Loire

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Legal verification

Legal papers are required to modify title (Mr., Mrs.), even in a country where it is not part of legal identity.

La Banque Postale

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Support

User needs to write to support explaining situation, althouth some changes could be automated with a form.

Support staff sometimes or always misgenders users.

Legal verification

Legal papers are required to modify title (Mr., Mrs.), even in a country where it is not part of legal identity.

Mes Services Étudiants (CROUS)

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Simplicity

User can change gender through simple form.

Support

User needs to write to support but this is justified for legal or security reasons.

Support is polite and do not misgenders users.

Orange France

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Simplicity

User can change gender through simple form.

User can change first name through form.

Legal verification

Legal papers are required to modify title (Mr., Mrs.), even in a country where it is not part of legal identity.

Legal papers are required for name, but this is justified by legal or security constraints.

Countries law

Law or government explain clearly what service has to do in this situation, and they do not respect this.

Red by SFR

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Simplicity

User can change gender through simple form.

User can change first name through form.

Legal verification

Legal papers are required to modify title (Mr., Mrs.), even in a country where it is not part of legal identity.

Legal papers are required for name, but this is justified by legal or security constraints.

Countries law

Law or government explain clearly what service has to do in this situation, and they do not respect this.

GitHub

Simplicity

User can change gender through simple form.

User can change first name through form.

User can change their username through form.

Public identity and privacy

A redirection is put in place between your old and new profile.

GitLab

Simplicity

User can change gender through simple form.

User can change first name through form.

User can change their username through form.

Public identity and privacy

A redirection is put in place between your old and new profile.

Instagram

Simplicity

User can change gender through simple form.

User can change first name through form.

User can change their username through form.

Public identity and privacy

Your old profile won't redirect to your new profile.

SoundCloud

Simplicity

User can change first name through form.

User can change their username through form.

Public identity and privacy

Your old profile won't redirect to your new profile.