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Hundreds of services keep our personal informations in their databases. Those informations are sometimes public to other people on the Internet.

Changing public identity, names and gender, is one of the complicated tasks of gender transition. In most countries in the world, there are many legal obstacles. But another difficulty is that most services assume their clients names and gender cannot change.

In our opinion, a company or administration inclusive to trans people should :

  • allow people to update their names and gender with a simple form and without asking legal proof
  • not force people to disclose they are trans to other users, clients or service's employees
  • in particular, never disclose their former name
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Last services

Adobe

Simplicity

User can change gender through simple form.

User can change first name through form.

ETS Global

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Service continuity

Support tell users to open a new account, or refuse by any means to change account name.

Countries law

Law or government explain clearly what service has to do in this situation, and they do not respect this.

Laposte.fr

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Simplicity

User can change gender through simple form.

User can change first name through form.

Bouygues Telecom

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Support

User needs to write to support but this is justified for legal or security reasons.

Support is polite and do not misgenders users.

Boursorama Banque

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Support

User needs to write to support but this is justified for legal or security reasons.

Support is polite and do not misgenders users.

Legal verification

Legal papers are required for name, but this is justified by legal or security constraints.

Gaz Tarif Réglementé

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Support

User needs to write to support explaining situation, althouth some changes could be automated with a form.

Support is polite and do not misgenders users.

EDF

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Simplicity

User can change first name through form.

Support

User needs to write to support explaining situation, althouth some changes could be automated with a form.

Support is polite and do not misgenders users.

Fnac

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Simplicity

User can change gender through simple form.

User can change first name through form.

Spotify

Simplicity

User can change gender through simple form.

User can change first name through form.

Public identity and privacy

Users can change their display name, but public user id is immutable.