Last services
Gaz Tarif Réglementé
Support
User needs to write to support explaining situation, althouth some changes could be automated with a form.
Support is polite and do not misgenders users.
EDF
Simplicity
User can change first name through form.
Support
User needs to write to support explaining situation, althouth some changes could be automated with a form.
Support is polite and do not misgenders users.
Spotify
Simplicity
User can change gender through simple form.
User can change first name through form.
Public identity and privacy
Users can change their display name, but public user id is immutable.
Booking.com
Simplicity
User can change gender through simple form.
User can change first name through form.
Darty
Simplicity
User can change gender through simple form.
User can change first name through form.
Former name is still displayed in some places even after change has been made, but this places are only visible to user. This seems to be a bug and not by design.
N26
Support
User needs to write to support but this is justified for legal or security reasons.
Legal verification
Legal papers are required for name, but this is justified by legal or security constraints.
AppleID
Simplicity
User can change gender through simple form.
User can change first name through form.
Bred
Support
User needs to write to support explaining situation, althouth some changes could be automated with a form.
Support staff sometimes or always misgenders users.
Legal verification
Legal papers are required to modify title (Mr., Mrs.), even in a country where it is not part of legal identity.
Legal papers are required for name, but this is justified by legal or security constraints.
Countries law
Law or government explain clearly what service has to do in this situation, and they do not respect this.