User needs to write to support but this is justified for legal or security reasons.
Support is polite and do not misgenders users.
Legal papers are required for name, but this is justified by legal or security constraints.
Support tell users to create new account. They accept to change name only after users insist or quote legal texts.
You need to contact Gandi support.
If support first instruction is to create a new account, insist to to transfer case to legal department.
Gandi ask for papers and legal proof, but this is a constraint imposed by domain registers.
Last update on February 26, 2020